Cancellation, assistance and medical costs abroad

Before you go, know what’s covered.

Basic health insurance covers emergencies abroad only within limits, and doesn’t bring you home. Travel insurance fills the gaps. You may already have part of it without knowing.

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What’s covered where

Your health insurance travels with you. Part of the way.

Basic health insurance covers emergencies abroad within limits. Travel insurance fills the gaps that matter most when something goes wrong.

What basic health insurance and travel insurance cover abroad
SituationBasic health insuranceTravel insurance
Emergency treatment in the EU or EFTACovered
Under the local rules. You may pay local co-payments.
Top-up
Can cover costs the local system doesn’t.
Emergency treatment elsewhereLimited
Up to twice what the treatment would cost in Switzerland.
Top-up
Can cover the difference, important in the USA or Canada.
Transport home to SwitzerlandNot covered
Repatriation isn’t part of basic insurance.
Covered
Assistance and medically necessary repatriation.
Cancelling the tripNot coveredCovered
For insured reasons such as illness or accident.
Lost or stolen luggageNot coveredOptional
Sometimes already in household insurance.

General overview. Supplementary health insurance may already include travel cover. Exact cover depends on your policies.

Before you buy

You may already be partly covered.

Travel cover hides in many places. We check what you have, so you don’t pay twice.

Supplementary health insurance

Many products include emergency cover abroad or a travel module.

Check: limits and destinations.

Credit cards

Some include cancellation or assistance, often only if the trip is paid with the card.

Check: conditions and who is covered.

Assistance memberships

Some memberships include help on site and transport home.

Check: medical costs are often not included.

Household insurance

Theft of luggage is sometimes covered when you’re away.

Check: the option for theft away from home.
Which cover fits

One trip, every trip, or a longer stay.

Single trip

Cover for one journey. Best taken out when you book, so cancellation cover applies from the start.

Plan one trip

Annual cover

For people who travel several times a year. Usually simpler and often better value than buying cover each time.

Look at annual cover
3 months or more abroadA long stay is a health insurance question too.

If you deregister from your municipality, Swiss basic insurance generally ends. Plan the order of steps before you leave.

Plan a long stay
With EVO Partners

Free advice, clear next steps.

  1. Tell us about your plansA few questions, about 2 minutes. Rough dates are fine.
  2. We check what you already haveSupplementary insurance, cards and memberships, so you don’t pay twice.
  3. You decide before you goCover can usually start right away.
Questions

Straight answers.

Something else on your mind? Ask us on WhatsApp.

In emergencies, within limits. In the EU and EFTA under the local rules; elsewhere up to twice what the treatment would cost in Switzerland. Transport home isn’t covered by basic insurance.

Ideally when you book. Cover generally only applies to reasons that arise after you took it out.

Sometimes. It often depends on paying the trip with the card, and comes with limits and conditions. We check them with you.

If you travel more than once or twice a year, annual cover is often simpler and better value. We compare both for your plans.

If you deregister from your municipality, Swiss basic insurance generally ends. Don’t cancel anything before your new cover is confirmed. We help you plan the order.

The check is free for you. We explain how we are paid before you decide anything.

Pack the right cover. Start with one question.

Two minutes. We check what you already have. A person reads every request.